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Our customers love us – and we want to hear from you too! Read real reviews on Prince Foods' Kerala groceries & frozen foods, or leave your own (good or bad). Testimonials: Testimonials TESTIMONIALS Our Clients are Our References "As an international student in the UK, finding authentic tastes from home can be challenging. Prince Foods' Frozen Porotta has been a delightful discovery. The texture is wonderfully flaky, and the flavor is just like the porottas I grew up with. Having these in my freezer means I can enjoy a taste of home anytime, making my busy days a bit more comforting. Thank you, Prince Foods, for this royal treat!" Lakshmi "Customer service is so good that the Prince of Prince Foods took me and my friends to get some Dosa" Ravi I recently tried the tomato-flavored Murukku from Prince Foods and I have to say, I’m thoroughly impressed! As a fan of traditional snacks, I was curious to see how the classic Murukku would taste with a tomato twist, and it did not disappoint. Vijayan “I am a student relocated to UK for studies and I really missed the taste of Kerela. I found Prince Foods , just as my mother makes it. It was superb quality and reminded me of the streets of Kochi. Very well priced and great quality.” Siddharth Vishuvardhan

Returns & Refunds Policy 1. Cancellations Orders may only be cancelled before dispatch. Once your order has been shipped, it cannot be cancelled due to the perishable nature of our products. 2. Non-Returnable Items For food safety and hygiene reasons, we cannot accept returns of: Frozen or chilled items Any food products that have been opened, unsealed, or are not in their original condition 3. Damaged, Incorrect or Missing Items If your order arrives damaged, incomplete, or incorrect, please notify us within 48 hours of delivery, providing your order number and photos. We will arrange a replacement or refund at no extra cost to you. 4. Refunds Approved refunds will be issued to your original payment method within 5–10 working days. Delivery charges are non-refundable unless the issue was caused by us (e.g. wrong or damaged goods). 5. How to Request Help Email us at info.uk@prince-foods.com with your order number, details, and photos where applicable. Our customer care team will guide you through the process. 6. Exceptions Promotional or free items are not eligible for refunds. Refunds may be refused if goods do not meet the above criteria.

Find authorized stockists of Prince Foods' premium South Asian and Kerala food products across London and the UK. Discover where to buy our high-quality groceries near you. Where to find our products Prince Foods products are stocked in most leading Asian grocery stores across the UK. Punch in your location to see your nearest located store.