Search Results

Terms & Conditions for Instagram Royal Reel Contest These Terms & Conditions ("T\&Cs") apply to the *Royal Reel Contest* ("Contest") organised by *Prince Foods UK LTD* ("Promoter"). By entering, participants agree to be bound by these T&Cs. 1. Eligibility Open to individuals aged *18 or over, currently **residing or studying in the United Kingdom*. Instagram accounts may be registered in other countries (e.g. India), but entrants must be based in the UK during the Contest Period. Employees of Prince Foods, its affiliates, agencies, or immediate family members are not eligible. 2. How to Enter Participants must follow *@princefoods_official* on Instagram. Create and upload an *original Instagram Reel (30-60 seconds* featuring at least one Prince Foods product. Tag and collaborate with *@princefoods_official* and include the hashtag *#TheRoyalReels* in the caption. Instagram profiles must remain *public* until winners are announced. One entry per participant* only. Prince Foods products may be purchased from*. our official website *[www.prince-foods.com ]*, leading *South Indian & Sri Lankan grocery stores across the UK*, or used from products you already have at home*. 3. Contest Period Entries accepted from *20 August 2025* until *30 September 2025 at 11:59 PM (UK time)*. Entries received after the deadline will not be considered. 4. Judging & Winner Selection A panel of *three independent film and media professionals* will evaluate all eligible entries. Judging criteria: Creativity Originality Storytelling quality Presentation & integration of Prince Foods products The judges' decision is *final* and no correspondence will be entered into. 5. Prizes First Prize:* Brand New Apple iPhone 16 Pro 128 GB: 5G Mobile phone worth over £800 Second Prize:* Brand New Beats Pill Speaker worth over £100 Third Prize:* DJI OSMO Mobile Smartphone Gimbal worth over £50 The Promoter reserves the right to substitute a prize of equal or greater value if circumstances beyond its control make it necessary. Prizes are *non-transferable* and no cash alternative will be offered. Images of prizes are for illustrative purposes only. 6. Winner Announcement & Claim Winners will be announced on the official Instagram page *@princefoods_official* by *30 September 2025* Winners will also be contacted via Instagram Direct Message within 7 days of the announcement. Winners must respond within *14 days* to confirm acceptance and provide delivery details. If no response is received, the prize may be forfeited and awarded to the next highest-ranked entry. 7. Content Standards & Disqualification Entries must be the *original work* of the participant. Any entry that is copied, offensive, defamatory, discriminatory, unlawful, or infringes intellectual property rights will be disqualified. Failure to comply with these rules may result in disqualification at the Promoter's discretion. 8. Usage Rights By entering, participants grant Prince Foods a *non-exclusive, royalty-free, worldwide licence* to use, reproduce, and share their reels for marketing and promotional purposes. Credit will be given where possible. 9. Data Protection Personal data will be collected and processed only for the purposes of administering this Contest and delivering prizes, in line with *UK GDPR*. Data will not be shared with third parties except as required to fulfil the Contest. 10. General This Contest is in no way sponsored, endorsed, or administered by, or associated with Instagram. The Promoter reserves the right to amend, suspend, or cancel the Contest if circumstances make it unavoidable. These T&Cs are governed by the laws of England & Wales, and entrants submit to the exclusive jurisdiction of the English courts.

Returns & Refunds Policy 1. Cancellations Orders may only be cancelled before dispatch. Once your order has been shipped, it cannot be cancelled due to the perishable nature of our products. 2. Non-Returnable Items For food safety and hygiene reasons, we cannot accept returns of: Frozen or chilled items Any food products that have been opened, unsealed, or are not in their original condition 3. Damaged, Incorrect or Missing Items If your order arrives damaged, incomplete, or incorrect, please notify us within 48 hours of delivery, providing your order number and photos. We will arrange a replacement or refund at no extra cost to you. 4. Refunds Approved refunds will be issued to your original payment method within 5–10 working days. Delivery charges are non-refundable unless the issue was caused by us (e.g. wrong or damaged goods). 5. How to Request Help Email us at info.uk@prince-foods.com with your order number, details, and photos where applicable. Our customer care team will guide you through the process. 6. Exceptions Promotional or free items are not eligible for refunds. Refunds may be refused if goods do not meet the above criteria.

Our customers love us – and we want to hear from you too! Read real reviews on Prince Foods' Kerala groceries & frozen foods, or leave your own (good or bad). Testimonials: Testimonials TESTIMONIALS Our Clients are Our References "As an international student in the UK, finding authentic tastes from home can be challenging. Prince Foods' Frozen Porotta has been a delightful discovery. The texture is wonderfully flaky, and the flavor is just like the porottas I grew up with. Having these in my freezer means I can enjoy a taste of home anytime, making my busy days a bit more comforting. Thank you, Prince Foods, for this royal treat!" Lakshmi "Customer service is so good that the Prince of Prince Foods took me and my friends to get some Dosa" Ravi I recently tried the tomato-flavored Murukku from Prince Foods and I have to say, I’m thoroughly impressed! As a fan of traditional snacks, I was curious to see how the classic Murukku would taste with a tomato twist, and it did not disappoint. Vijayan “I am a student relocated to UK for studies and I really missed the taste of Kerela. I found Prince Foods , just as my mother makes it. It was superb quality and reminded me of the streets of Kochi. Very well priced and great quality.” Siddharth Vishuvardhan